Do you have a question about your imprint, order, or ring size? We’re happy to help.

Need help quickly?

Not sure about something? Check our FAQ first.

Each kit includes a detailed guide, and we are also available on WhatsApp if you have questions while making the imprint.

You mix the two jars from the kit into one soft material.

You then gently press the nose or paw into it.

After a few minutes, the material hardens and your imprint is ready.

You can make multiple imprints and send us the best one. The kit contains enough material to make 8–10 imprints.

Not sure? Send us a photo. We’ll take a look with you.

Yes. You return the imprint using the included packaging and return label

Return shipping is free.

Please note: for international customers outside of the Netherlands and Belgium, a return label is not included.

We transfer your imprint one-to-one into a model.

After that, we cast the jewelry piece in solid 925 silver or 14k gold.

Everything is hand-finished in the Netherlands.

Yes. Every nose and every paw is different.

Without a new imprint, the piece cannot be recreated.

You can choose between solid 925 silver or 14k gold.

We do not use plating.

From the moment we receive your imprint, it usually takes about 1 to 2 weeks.

You will receive a confirmation once we begin production.

Because each piece is made from your unique imprint, personalized jewelry cannot be returned.

Is something wrong? Contact us. We’ll solve it together.

You do not need to know your ring size beforehand.

Each kit includes a ring sizer, allowing you to easily measure your size at home.

You can circle your size on the included card, so we know exactly which size to make.

There is no need to guess before ordering.

Yes. The kit works for both dogs and cats.

You can create a nose or paw imprint.

You can also capture a fingerprint.

The kit is suitable for both animal and human imprints.

Yes. The material is safe for brief contact with your pet’s nose or paw.

We use a silicone impression material similar to what dentists use to take dental impressions. This type of material is specifically designed to be skin-safe, quick-setting, and highly detailed.

It stays soft for only a few minutes. After that, it hardens and the imprint can be removed easily.

The material only touches the nose or paw briefly (1–2 seconds). The process is quick, clean, and painless.